Sentry Industries FAQ's

Android

  1. Turn on your phone and hit the Menu button. Hit Settings and go to Wireless & Networks > Bluetooth Settings.
  2. Check the “Bluetooth” box to turn on Bluetooth, then hit “Scan for Devices”
  3. Turn on your Bluetooth Speaker. ( Some devices require you to hold down the Bluetooth button for 3 seconds to become discoverable )
  4. Once your speaker shows up on the list of devices, tap it to pair the devices. 
  5.  It may ask you to enter a PIN number. This is often 0000, though if that doesn’t work, check your headset’s instruction manual for more info.

iPhone

  1. Turn on your phone and hit the Menu button. Hit Settings and go to Bluetooth Settings.
  2. Check the “Bluetooth” box to turn on Bluetooth, then hit “Scan for Devices”.
  3. Turn on your Bluetooth Speaker. ( Some devices require you to hold down the Bluetooth button for 3 seconds to become discoverable )
  4. Once your speaker shows up on the list of devices, tap it to pair the devices
  5. It may ask you to enter a PIN number. This is often 0000, though if that doesn’t work, check your headset’s instruction manual for more info.

Android

  1. Turn on your phone and hit the Menu button. Hit Settings and go to Wireless & Networks > Bluetooth Settings.
  2. Check the “Bluetooth” box to turn on Bluetooth, then hit “Scan for Devices”
  3. Turn on your Bluetooth Headset. ( Some devices require you to hold down the Bluetooth button for 3 seconds to become discoverable )
  4. Once your speaker shows up on the list of devices, tap it to pair the devices. 
  5. It may ask you to enter a PIN number. This is often 0000, though if that doesn’t work, check your headset’s instruction manual for more info.

iPhone

  1. Turn on your phone and hit the Menu button. Hit Settings and go to Bluetooth Settings.
  2. Check the “Bluetooth” box to turn on Bluetooth, then hit “Scan for Devices”.
  3. Turn on your Bluetooth Headset. ( Some devices require you to hold down the Bluetooth button for 3 seconds to become discoverable )
  4. Once your speaker shows up on the list of devices, tap it to pair the devices
  5. It may ask you to enter a PIN number. This is often 0000, though if that doesn’t work, check your headset’s instruction manual for more info.

Feel free to contact us by sending a message at the bottom of the FAQ page or here.

You can also email us directly at techsupport@sentryindustries.com or call our office at 845-753-2910

If the item you received is defective, you have two options.

  1. Return the item to the store you purchased it at, and request a replacement with your receipt.

If you no longer have your receipt or the store will not accept a trade-in:

2. Send the item along with a note and $5 (cash or check to cover return shipping) to our warehouse: 1 Bridge St Hillburn, NY 10931

This return process will take at least a week, depending on your location.

Office hours are from 8:30am - 4:30pm EST

We are located at  1 Bridge St, Hillburn, New York 10931. Exit 15A Just off of Interstate I-87

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In case of a problem, feel free to contact us at (845)-753-2910.